The BPO Industry is at a Crossroads
Contact centers face an impossible equation: rising customer expectations, shrinking margins, and the constant challenge of hiring and retaining quality agents.
Traditional scaling means more seats, more training, more attrition. Peak seasons break your SLAs. Off-hours leave customers waiting.
timepay.ai gives you an AI workforce that never sleeps, never quits, and handles every conversation with consistent excellence.
Transform Your Operations
AI agents that augment your workforce, not replace ithandling routine interactions while your best agents tackle complex cases.
Traditional vs AI-Powered
See why leading BPOs are making the switch to AI agents.
Built for Every BPO Use Case
From inbound support to outbound campaigns, our AI agents adapt to your workflows.
Inbound Support
Handle customer inquiries, complaints, and support tickets with intelligent AI responses.
Outbound Campaigns
Sales calls, surveys, appointment confirmations, and lead qualification at scale.
Technical Support
Guided troubleshooting, ticket creation, and escalation management.
Back-Office Processing
Data verification, form filling, and process automation via conversational AI.
Enterprise-Grade Platform
Everything BPOs need to deliver exceptional service at scale.
From Setup to Scale in Weeks
Our team helps you deploy AI agents tailored to your products and processes.
Connect & Configure
Integrate with your core banking systems via secure APIs. Define conversation flows and compliance rules.
Deploy AI Agents
Launch voice agents for calls and WhatsApp agents for messaging. Each customer gets a personalized journey.
Scale & Optimize
Handle millions of interactions while AI continuously learns and improves from every conversation.
AI Agents for Every Channel
Voice, messaging, and beyonddeliver consistent experiences everywhere.
Voice Agents
Inbound & Outbound Calls
- Human-like conversations at scale
- Intelligent IVR replacement
- Warm transfer to human agents
- Outbound campaign automation
- Real-time sentiment detection
- Custom voice and personality
White-Label Platform
Offer AI agents to your clients under your brand. Multi-tenant architecture keeps data isolated while you manage everything from a single dashboard.
- Custom branding per client
- Isolated data environments
- Client-level analytics
- Flexible billing models
