timepay.ai
Logistics & Supply Chain

Deliveries Tracked
Customers Delighted

Deploy AI voice and messaging agents that eliminate "Where is my order?" calls, proactively update customers, and resolve delivery issues instantly across every shipment, every channel.

60%
Fewer WISMO Calls
95%
Delivery Accuracy
40%
Support Cost Down
24/7
Global Coverage

"Where Is My Order?" Is Killing Your Margins

WISMO calls account for 40-50% of all customer contacts in logistics. Each call costs $5-8 and frustrates customers who just want a simple update.

Failed deliveries mean expensive re-attempts. Delays without communication destroy trust. And your support team is drowning in repetitive tracking inquiries.

timepay.ai's AI agents proactively communicate, resolve issues in real-time, and turn delivery into a competitive advantage.

Support calls that are WISMO40-50%
Cost per support interaction$5-8
Failed delivery re-attempt cost$15-20
With timepay.ai
Proactive Updates. Zero Wait.

AI Agents for Modern Logistics

From first-mile pickup to last-mile delivery, our AI agents keep customers informed and issues resolved.

Automated Shipment Tracking
AI agents provide real-time tracking updates via voice and WhatsApp, eliminating 'Where is my order?' calls.
Proactive Delivery Alerts
Automated notifications for dispatch, in-transit, out-for-delivery, and delivered status at every milestone.
Delivery Scheduling
Let customers choose delivery windows, reschedule, or redirect packages through conversational AI.
Exception Management
Instant alerts for delays, failed deliveries, or issues with AI-guided resolution options.
Driver Coordination
AI agents handle driver check-ins, route updates, and customer-driver communication seamlessly.
24/7 Customer Support
Round-the-clock support for tracking inquiries, claims, and general questions in any language.

Traditional vs AI-Powered Logistics

See how AI agents transform customer communication in supply chain operations.

Metric
Traditional
timepay.ai
WISMO Call Volume
40-50% of calls
Reduced by 60%
Tracking Update Speed
Manual/delayed
Real-time
Failed Delivery Resolution
Hours to days
Minutes
After-Hours Support
Limited/none
24/7/365
Customer Notification Rate
50-60%
100%

Solutions Across the Supply Chain

From warehouses to doorsteps, AI agents for every logistics operation.

Last-Mile Delivery

Customer notifications, delivery windows, and real-time tracking for final-mile operations.

Freight & Trucking

Shipment status, driver coordination, and dispatch communication at scale.

Warehousing & 3PL

Inventory inquiries, order status, and fulfillment updates for warehouse customers.

Global Shipping

International tracking, customs updates, and multi-modal shipment coordination.

AI-Powered Shipment Journey

Proactive communication at every milestone from booking to delivery.

1
Booking

Order & Schedule

  • Rate quotes via voice or chat
  • Pickup scheduling
  • Service level selection
  • Special handling instructions
  • Booking confirmation
2
In Transit

Track & Update

  • Dispatch notifications
  • Real-time location updates
  • ETA refinements
  • Delay alerts and reasons
  • Milestone confirmations
3
Delivery

Last Mile

  • Out-for-delivery alerts
  • Delivery window selection
  • Driver ETA updates
  • Safe place instructions
  • POD confirmation
4
Post-Delivery

Support & Resolve

  • Delivery confirmation
  • Feedback collection
  • Issue resolution
  • Claims processing
  • Reorder assistance

Enterprise-Grade Logistics Platform

Deep integrations and features designed for complex supply chain operations.

Real-time TMS and WMS integration
Multi-carrier tracking aggregation
Automated proof of delivery confirmation
Failed delivery rescheduling
Rate quotes and booking assistance
Claims initiation and status updates
Multi-language support for global ops
Driver app and dispatch integration

From Setup to Scale in Weeks

Our team helps you deploy AI agents tailored to your products and processes.

STEP 01

Connect & Configure

Integrate with your core banking systems via secure APIs. Define conversation flows and compliance rules.

STEP 02

Deploy AI Agents

Launch voice agents for calls and WhatsApp agents for messaging. Each customer gets a personalized journey.

STEP 03

Scale & Optimize

Handle millions of interactions while AI continuously learns and improves from every conversation.

Voice and Messaging Agents

Keep customers and drivers informed on their preferred channels.

Voice Agents

Inbound & Outbound Calls

  • Real-time shipment tracking lookups
  • Delivery rescheduling via phone
  • Failed delivery resolution
  • Claims initiation and status
  • Driver check-in and dispatch
  • Rate quotes and booking
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Ready to transform your business?

Still have Questions?

Please get in touch with our team.