Retail & E-commerce

Sell More
Support Smarter

Deploy AI voice and messaging agents that recover abandoned carts, resolve order inquiries instantly, and turn one-time buyers into loyal customers all while cutting support costs by 60%.

25%
Cart Recovery
60%
Fewer Support Tickets
3x
Repeat Purchases
24/7
Instant Support

70% of Carts Are Abandoned. Most Never Come Back.

E-commerce brands lose $18 billion annually to cart abandonment. Email recovery rates are dismal. And your support team is buried in "Where's my order?" tickets.

Customers expect instant answers, personalized experiences, and seamless support across every channel. Traditional tools can't keep up.

timepay.ai brings back lost sales, eliminates support backlogs, and creates the personalized shopping experiences that drive loyalty.

Average cart abandonment rate70%
Email cart recovery rate5-10%
Support tickets that are WISMO30-40%
With timepay.ai
Recover 25%+ of Lost Carts

AI Agents Built for Retail

From browse to buy to loyalty, our AI agents create seamless shopping experiences that convert and retain.

Cart Abandonment Recovery
Win back lost sales with personalized voice calls and WhatsApp messages that bring customers back to checkout.
Order Status Updates
Proactive notifications from purchase to delivery. Eliminate 'Where is my order?' calls before they happen.
Returns & Exchanges
AI agents guide customers through returns, generate labels, and process exchanges without agent intervention.
Product Recommendations
Personalized suggestions via WhatsApp based on browsing history, purchases, and preferences.
Promotional Campaigns
Launch flash sales, loyalty offers, and personalized discounts at scale via voice and messaging.
24/7 Customer Support
Instant answers to product questions, sizing, availability, and store information any time, any channel.

Traditional vs AI-Powered E-commerce

See how AI agents transform retail customer engagement.

Metric
Traditional
timepay.ai
Cart Recovery Rate
5-10%
20-30%
Support Response Time
Hours
<30 seconds
WISMO Call Volume
30-40% of tickets
Reduced 60%
Return Processing
Manual/slow
Automated
Campaign Reach
Email only
Voice + WhatsApp + SMS
Customer Satisfaction
Variable
Consistent 4.8★

Solutions for Every Retail Model

Whether you're a D2C brand or a global marketplace we've got you covered.

D2C Brands

Personalized customer journeys, cart recovery, and brand loyalty programs.

Marketplaces

Multi-vendor support, order tracking, and dispute resolution at scale.

Omnichannel Retail

Unified support across online, in-store pickup, and delivery channels.

Subscription Commerce

Renewal reminders, plan changes, and churn prevention outreach.

AI-Powered Shopping Journey

Engage customers at every touchpoint from discovery to loyalty.

1
Discovery

Browse & Engage

  • Product inquiries via chat
  • Size and fit guidance
  • Availability and restock alerts
  • Personalized recommendations
  • Store location and hours
2
Purchase

Convert & Checkout

  • Cart abandonment recovery
  • Discount code assistance
  • Payment support
  • Order confirmation
  • Upsell and cross-sell
3
Fulfillment

Ship & Deliver

  • Order status updates
  • Shipping notifications
  • Delivery scheduling
  • WISMO resolution
  • Pickup reminders
4
Retention

Delight & Retain

  • Post-purchase follow-up
  • Review and feedback requests
  • Returns and exchanges
  • Loyalty rewards updates
  • Replenishment reminders

Built for Modern Commerce

Deep integrations and features designed for how retail works today.

Shopify, WooCommerce, Magento integration
Real-time inventory and availability checks
Automated refund and return processing
Loyalty program enrollment and updates
Product catalog-aware conversations
Multi-language support for global brands
Abandoned cart recovery sequences
Post-purchase review collection

From Setup to Scale in Weeks

Our team helps you deploy AI agents tailored to your products and processes.

STEP 01

Connect & Configure

Integrate with your core banking systems via secure APIs. Define conversation flows and compliance rules.

STEP 02

Deploy AI Agents

Launch voice agents for calls and WhatsApp agents for messaging. Each customer gets a personalized journey.

STEP 03

Scale & Optimize

Handle millions of interactions while AI continuously learns and improves from every conversation.

Voice and Messaging Agents

Engage shoppers on every channel with intelligent, personalized conversations.

Voice Agents

Inbound & Outbound Calls

  • Abandoned cart recovery calls
  • Order status inquiries
  • Product availability checks
  • Return and refund processing
  • Flash sale announcements
  • Customer feedback collection
CTA Background
Ready to transform your business?

Still have Questions?

Please get in touch with our team.